Northpointe Bank Welcomes You
Since most people never visit the About Us page, we’re especially glad you’re here. As you consider Northpointe Bank for your everyday and mortgage needs, we hope you’ll give us the privilege of serving you.
Our History and Vision
When Northpointe Bank opened its doors, our founder, CEO and President, Charles Williams, had a vision for the bank:
- To be real people working with real people.
- To be a resource for sound financial solutions.
- To provide excellent customer service for every customer’s banking needs.
No vision succeeds without some ground rules. Our values, then and now, have kept us going forward, together:
- Be Innovative: We sustain a competitive advantage in the marketplace by being different. We differentiate ourselves by providing innovative products and exceptional services, and use superior technology to deliver more convenience and costs savings to our customers
- Act with Integrity: We will build trusted life-long relationships with our customers, employees and communities we serve. In so doing, we honor those relationships by acting with integrity at all times.
- Ownership and Empowerment: Each person in the organization is enabled and accountable to make decisions that benefit the customer and promote strong performance for the company.
- Maximize Value: We deliver value by being client-focused that exceeds our customer’s expectations. The company’s success is measured by maximizing shareholder value. We are committed to a collaborative high performance culture that produces long term profitability and growth.
- Reward Performance: We recognize and reward individuals based on their level of performance and its direct contribution to the success of the company. Employees that accomplish performance beyond expectations are provided opportunities for growth and advancement within the Company.
Our Future: The Road Ahead
- We are proud to be a financial destination and lender to customers across the country.
- We are proud to be a trusted deposit and lending services institution, with offices in three states.
- We are excited to be connected with a thriving online community of customers.
But we aren’t coasting. Our values continue to drive us to the future. Hop in and come along!
Northpointe Bank Headquarters
3333 Deposit Drive
Grand Rapids, Michigan 49546 – Get directions
Northpointe Bank is an Equal Housing Lender and FDIC insured bank providing nationwide loan servicing and competitive deposit products to its customers.