Northpointe Bank has reached an agreement to transition its retail mortgage lending business to another lender, and the transition is expected to be complete by November 30, 2026. As part of this change, Northpointe is no longer taking applications for new mortgages or refinances, with one exception: the All In One Loan^®.

This decision lets us focus on the areas where we serve our clients best, including digital banking and the All In One Loan. Here's what it means for you.

If you have a mortgage with us

Your loan terms have not changed. Keep making your payments the way you normally do. If anything about where or how you pay changes, you will receive written notice first.

For questions about your loan, payments, escrow, or statements, visit our Mortgage Update page to find the right contact by your loan number, or call General Customer Service at 888-672-5626, Monday through Friday, 8:30 a.m. to 5:30 p.m. ET.

If you have a locked loan in progress

If your loan was locked before November 13, 2026, it is still being processed and will continue through closing. Your loan team will keep you updated on next steps.

If you're looking for a new home loan

We're no longer taking applications for new mortgages or refinances. If you're buying a home or refinancing with a standard mortgage, you'll need to apply with another lender.

The one exception is the All In One Loan, which links a home equity line of credit with a Northpointe Bank checking account. Deposits made to your bank account automatically reduce your loan balance, potentially lowering interest costs while keeping funds accessible up to your credit limit. Learn more about the All In One Loan.

If you bank with us

Nothing changes. Your checking, savings, and other deposit accounts are not affected, and deposits remain FDIC insured up to applicable limits. We'll keep building banking products that help you grow, and you can explore our accounts anytime.

Watch for fraud

Changes like this can attract scammers. Northpointe will never ask you to send a payment to a new account by email, text, or phone. If anyone contacts you about changing where you send your mortgage payment, call us at 888-672-5626 before you do anything.

Thank you

We're grateful to every client who trusted us with their home loan. Our commitment to you hasn't changed, and we're here to help you take the next step. For all the details in one place, visit our Mortgage Update page.

Member FDIC. Equal Housing Lender.
All In One Loan is a registered trademark of CMG Financial Services.