Contact Us
Details for loan numbers that start with a 5 or 3.
Click to return to our General Contact Us Page if your loan number does not start with a 5 or 3.
Payment mailing address
Northpointe Bank
Loan Servicing, Ste C
5303 28th Street Ct SE
Grand Rapids, MI 49546
Overnight mailing address
Northpointe Bank
5303 28th Street Ct SE
Grand Rapids, MI 49546
Insurance / mortgagee clause
Northpointe Bank ISAOA/ATIM
PO Box 460427
San Antonio, TX 78246-0427
Customer Service Phone: 833-712-2211
Fax: 855-285-6621
Notice of error / request for information
Attn: Resolution Team
5303 28th Street Ct SE
Grand Rapids, MI 49546
Payoff requests
888-672-5626
Verification of mortgage requests
888-672-5626