Contact Us

Details for loan numbers that start with a 0 or 1.

Click to return to our General Contact Us Page if your loan number does not start with a 0 or 1.
General Customer Service
888-672-5626 ext. 3
Monday - Friday, 8:30 am to 8:00 pm ET
Saturday, 8:30 am to 1:00 pm ET
Collections
888-672-5626 ext. 3
Monday - Friday, 8:30 am to 9:00 pm ET
Saturday, 8:30 am to 5:00 pm ET
Payment mailing address
Northpointe Bank
PO Box 11733
Newark, NJ 07101-4733
Overnight mailing address
Northpointe Bank
425 Phillips Blvd
Ewing, NJ 08618
Insurance / mortgagee clause
Northpointe Bank ISAOA / ATIMA
c/o Central Loan Administration and Reporting
PO Box 202028
Florence, SC 29502-2028
Notice of error / request for information
Northpointe Bank
PO Box 77423
Ewing, NJ 08628
Natural Disaster Payment Assistance
888-672-5626
Payoff requests
877-772-9633
Payoff Department
Northpointe Bank
PO Box 77423
Ewing, NJ 08628
Third-party requests
A written request for a Verification of Mortgage must be submitted before it can be provided. The letter must include:
  • 10-digit loan number
  • A signed authorization from the Borrower
  • Fax number or email address
Mail:
PO Box 77404
Ewing, NJ 08628

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