loan payment assistance
If you’re having difficulty making your home loan payments, we’re here to help. Please contact a loan payment assistance specialist as soon as possible to find the best solution to your individual situation.
Monday – Friday 8:30 am to 5:30 pm ET
The documents listed below may be needed for Northpointe to review and decision any possible mortgage assistance options that may be available to you. To expedite this process please start gathering the documents listed below:
- Explanation of Hardship and Documentation to Support
- Most recent and consecutive paystubs representing four weeks of income If you are a self-employed borrower include a year to date profit and loss statement. Unemployment Benefits, Proof of Unemployment benefits or evidence of separation.
- Two most recent years’ tax returns (including all schedules) or 4506-T.
- 3 Months of Bank Statements (all pages) – Savings and checking all accounts and for all borrowers.
See below for a list of HUD-approved housing counseling agencies that can provide free foreclosure prevention and debt management information. These agencies may be able to provide translation or other language assistance:
The U.S. Department of Housing and Urban Development (HUD) at (800) 569-4287 or www.hud.gov/counseling
The Consumer Financial Protection Bureau (CFPB) at (855) 411-2372 or www.consumerfinance.gov/mortgagehelp