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General Customer Service
888-672-5626
Monday - Friday 8:00am to 6:00 pm ETBanking
Home loans
Payment mailing address
Northpointe Bank
Loan Servicing, Ste C
5303 28th Street Ct SE
Grand Rapids, MI 49546
Overnight mailing address
Northpointe Bank
5303 28th Street Ct SE
Grand Rapids, MI 49546
Insurance / mortgagee clause
Northpointe Bank
ISAOA/ATIMA
PO Box 7111
Troy, MI 48007-7111
Notice of error / request for information
Northpointe Bank
Attn: Resolution Team
5303 28th Street Ct SE
Grand Rapids, MI 49546
COVID-19 and Natural Disaster Payment Assistance
Monday - Friday, 8:30am - 5:30pm ET
866-347-8103 x1001
Payoff requests
Verification of mortgage requests
Business solutions
Warehouse lending