Mortgage update

An update on Northpointe home loans

Northpointe Bank is no longer taking applications for new mortgages or refinances, with one exception: the All In One Loan^®, a home equity line of credit linked to a Northpointe Bank checking account. If you have a mortgage with us or a locked loan in progress, we're here to help. Here's where to go.

Have a mortgage with us?

Your loan terms have not changed. Keep making your payments the way you normally do. For questions about your loan, payments, escrow, or statements, find the right contact by your loan number:

Loan number starts with 0 or 1Customer support details

Loan number starts with 3 or 5Customer support details

All In One Loan, FSB Sweep, or Equity Advancer LoanCustomer support details

Not sure? Call General Customer Service at 888-672-5626, Monday through Friday, 8:30 a.m. to 5:30 p.m. ET.

Have a locked loan in progress?

If your loan was locked before November 13, 2026, it is still being processed and will continue through closing. Your loan team will keep you updated on next steps, or you can log in to HOME anytime to check on it.

Looking for a new home loan?

We are no longer taking applications for new mortgages or refinances. If you are buying a home or refinancing with a standard mortgage, you will need to apply with another lender.

The one exception is the All In One Loan. See below to learn if it's right for you.

Questions

Frequently asked questions

Do I need to do anything with my current mortgage?

No. Keep making your payments the way you normally do. If anything about where or how you pay changes, you will get written notice first.

Will my loan terms change?

No. Your rate, payment, and terms stay the same as in your loan documents.

Can I still reach my Loan Advisor?

For questions about an existing loan, use the contact page for your loan number above. For a locked loan in progress, your loan team will keep you updated on next steps.

Does this affect my Northpointe bank accounts?

No. Your checking, savings, and other deposit accounts are not affected. Deposits remain FDIC insured up to applicable limits.

Can I still get an All In One Loan with Northpointe?

Yes. The All In One Loan is the one home loan Northpointe is still offering. It links a home equity line of credit with a Northpointe Bank checking account, so deposits automatically reduce your loan balance, potentially lowering interest costs. Learn more.

How do I know a message about my loan is really from Northpointe?

If you are unsure, don't click links or reply. Call us at 888-672-5626.

Watch for fraud

Northpointe will never ask you to send a payment to a new account by email, text, or phone. If anyone contacts you about changing where you send your mortgage payment, call us at 888-672-5626 before you do anything.

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All In One Loan is a registered trademark of CMG Financial Services.